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				Section one: Contracting authoritySection I: Contracting authorityone.1) Name and addressesI.1) Name and addressesHealthcare Improvement Scotland
National Headquarters Gyle Square, South Gyle Crescent,
Edinburgh
EH12 9EB
ContactAlex Little
EmailAlex.little1@nhs.scot
Telephone+44 7747768959
CountryUnited Kingdom
NUTS codeUKM75 - Edinburgh, City of
Internet address(es)Main addresshttp://healthcareimprovementscotland.org
Buyer's addresshttps://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00363
one.1) Name and addressesI.1) Name and addressesNHS Ayrshire & Arran
Eglinton House, Ailsa Hospital, Dalmellington Road
Ayr
KA6 6AB
Emailprocurement@aapct.scot.nhs.uk
Telephone+44 1294323219
CountryUnited Kingdom
NUTS codeUKM94 - South Ayrshire
Internet address(es)Main addresshttp://www.nhsaaa.net
Buyer's addresshttps://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00060
one.1) Name and addressesI.1) Name and addressesNHS Borders
Borders General Hospital
Melrose
TD6 9BS
Emailalistair.meikle@borders.scot.nhs.uk
Telephone+44 1896826339
CountryUnited Kingdom
NUTS codeUKM91 - Scottish Borders
Internet address(es)Main addresshttp://www.nhsborders.org.uk/
Buyer's addresshttps://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA11162
one.1) Name and addressesI.1) Name and addressesDumfries and Galloway Health Board
Mountainhall Treatment Centre, Bankend Road
Dumfries
DG1 4AP
Emaildg.feedback2@nhs.scot
Telephone+44 1387246246
CountryUnited Kingdom
NUTS codeUKM92 - Dumfries & Galloway
Internet address(es)Main addresswww.nhsdg.co.uk
Buyer's addresshttps://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00065
one.1) Name and addressesI.1) Name and addressesNHS Fife
Queen Margaret Hospital, Whitefield Road
Dunfermline
KY12 0SU
Emailpaula.lee@nhs.scot
Telephone+44 1592657320
CountryUnited Kingdom
NUTS codeUKM72 - Clackmannanshire and Fife
Internet address(es)Main addresshttp://www.nhsfife.org
Buyer's addresshttps://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00185
one.1) Name and addressesI.1) Name and addressesNHS Forth Valley
Trust Headquarters, Carseview Castle Business Park
Stirling
FK9 4SW
Emaildavid.logie@nhs.scot
Telephone+44 1786463031
CountryUnited Kingdom
NUTS codeUKM76 - Falkirk
Internet address(es)Main addresshttp://www.nhsforthvalley.com
Buyer's addresshttps://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00067
one.1) Name and addressesI.1) Name and addressesNHS Grampian
Summerfield House, 2 Eday Road
Aberdeen
AB15 6RE
Emailgrampian@nhs.scot
Telephone+44 3454566000
CountryUnited Kingdom
NUTS codeUKM50 - Aberdeen City and Aberdeenshire
Internet address(es)Main addresshttp://www.nhsgrampian.org
Buyer's addresshttps://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00200
one.1) Name and addressesI.1) Name and addressesNHS Greater Glasgow and Clyde
Procurement Department, Glasgow Royal Infirmary, 84 Castle Street
Glasgow
G4 0SF
Emailggc.supplierenquiries@ggc.scot.nhs.uk
Telephone+44 1412015388
CountryUnited Kingdom
NUTS codeUKM82 - Glasgow City
Internet address(es)Main addresshttp://www.nhsggc.scot/about-us/procurement/
Buyer's addresshttps://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA10722
one.1) Name and addressesI.1) Name and addressesNHS Highland
Assynt House, Beechwood Park
Inverness
IV2 3BW
Emailnhsh.tenders@nhs.scot
Telephone+44 7929069647
CountryUnited Kingdom
NUTS codeUKM6 - Highlands and Islands
Internet address(es)Main addresshttp://www.nhshighland.scot.nhs.uk
Buyer's addresshttps://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00302
one.1) Name and addressesI.1) Name and addressesNHS Western Isles
37 South Beach Street, Stornoway
Isle of Lewis
HS1 2BB
Emailadrian.trevor@nhs.scot
Telephone+44 1851708154
Fax+44 1851704405
CountryUnited Kingdom
NUTS codeUKM6 - Highlands and Islands
Internet address(es)Main addresshttp://www.wihb.scot.nhs.uk
Buyer's addresshttps://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00090
one.1) Name and addressesI.1) Name and addressesNHS Lanarkshire
NHS Lanarkshire Headquarters, Kirklands, Fallside Road
Bothwell
G71 8BB
Emailprocurementenquiries@lanarkshire.scot.nhs.uk
Telephone+44 1698752649
Fax+44 1851704405
CountryUnited Kingdom
NUTS codeUKM8 - West Central Scotland
Internet address(es)Main addresshttp://www.nhslanarkshire.org.uk
Buyer's addresshttps://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00297
one.1) Name and addressesI.1) Name and addressesLothian Health Board
Procurement Headquarters, Waverley Gate 2-4 Waterloo Place
Edinburgh
EH1 3EG
Emailjill.shearer@nhs.scot
Telephone+44 7966119862
Fax+44 1851704405
CountryUnited Kingdom
NUTS codeUKM - Scotland
Internet address(es)Main addresshttp://www.nhslothian.scot.nhs.uk/
Buyer's addresshttps://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00326
one.1) Name and addressesI.1) Name and addressesNHS Orkney
The Balfour, New Foreland Road
Kirkwall
KW15 1NZ
Emailork-hb.feedback@nhs.net
Telephone+44 1856888226
Fax+44 1851704405
CountryUnited Kingdom
NUTS codeUKM65 - Orkney Islands
Internet address(es)Main addresshttp://www.ohb.scot.nhs.uk
Buyer's addresshttps://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00368
one.1) Name and addressesI.1) Name and addressesNHS Shetland
Montfield, Burgh Road
Lerwick
ZE1 0LA
Emailshet-hb.information@nhs.scot
Telephone+44 01595743029
Fax+44 01595696727
CountryUnited Kingdom
NUTS codeUKM66 - Shetland Islands
Internet address(es)Main addresshttp://www.shb.scot.nhs.uk
Buyer's addresshttps://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00401
one.1) Name and addressesI.1) Name and addressesNHS Tayside
Ninewells Hospital
Dundee
DD1 9SY
Emailneil.tough@nhs.scot
Telephone+44 1382660111
Fax+44 01595696727
CountryUnited Kingdom
NUTS codeUKM - Scotland
Internet address(es)Main addresshttp://www.nhstayside.scot.nhs.uk
Buyer's addresshttps://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00154
one.1) Name and addressesI.1) Name and addressesScottish Ambulance Service
National Headquarters, Gyle Square, South Gyle Crescent
Edinburgh
EH12 9EB
EmailAlex.little1@nhs.scot
Telephone+44 01313140090
Fax+44 01595696727
CountryUnited Kingdom
NUTS codeUKM75 - Edinburgh, City of
Internet address(es)Main addresshttp://www.scottishambulance.com
Buyer's addresshttps://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00393
one.1) Name and addressesI.1) Name and addressesNHS Golden Jubilee
Golden Jubliee National Hospital Beardmore Street, Agamemnon Street
Clydebank
G81 4DY
Emailjennifer.hutchison@gjnh.scot.nhs.uk
Telephone+44 1419515000
Fax+44 1419515761
CountryUnited Kingdom
NUTS codeUKM81 - East Dunbartonshire, West Dunbartonshire and Helensburgh & Lomond
Internet address(es)Main addresshttp://www.nhsgoldenjubilee.co.uk/home/
Buyer's addresshttps://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00199
one.1) Name and addressesI.1) Name and addressesThe State Hospitals Board for Scotland
110 Lampits Road, Carstairs
Lanark
ML11 8RP
Emailstuart.paterson3@nhs.scot
Telephone+44 1555842177
Fax+44 1419515761
CountryUnited Kingdom
NUTS codeUKM95 - South Lanarkshire
Internet address(es)Main addresshttp://www.tsh.scot.nhs.uk
Buyer's addresshttps://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00161
one.1) Name and addressesI.1) Name and addressesNHS 24
Golden Jubilee National Hosp, Agamenmon Street
Glasgow
G81 4DY
ContactAlex Little
EmailAlex.little1@nhs.scot
Telephone+44 7747768959
Fax+44 1419515761
CountryUnited Kingdom
NUTS codeUKM - Scotland
Internet address(es)Main addresswww.nhs24.com
Buyer's addresshttps://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00230
one.1) Name and addressesI.1) Name and addressesNHS Education for Scotland
2nd Floor, Westport, 102 Westport
EDINBURGH
EH3 9DN
ContactAlex Little
Emailtenders@nes.scot.nhs.uk
Telephone+44 1316563200
Fax+44 1419515761
CountryUnited Kingdom
NUTS codeUKM75 - Edinburgh, City of
Internet address(es)Main addresshttp://www.nes.scot.nhs.uk
Buyer's addresshttps://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA13002
one.1) Name and addressesI.1) Name and addressesThe Common Services Agency (more commonly known as NHS National Services Scotland) (NSS)
1 South Gyle Crescent
Edinburgh
EH12 9EB
ContactAlex Little
Emailnss.ssgovernance@nhs.scot
Telephone+44 1312756000
Fax+44 1419515761
CountryUnited Kingdom
NUTS codeUKM - Scotland
Internet address(es)Main addresshttp://www.nss.nhs.scot/browse/procurement-and-logistics
Buyer's addresshttps://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA11883
one.1) Name and addressesI.1) Name and addressesPublic Health Scotland
Gyle Square, 1 South Gyle Crescent
Edinburgh
EH12 9EB
ContactAlex Little
Emailkris.lindsay@nhs.scot
Telephone+44 1312757454
Fax+44 1419515761
CountryUnited Kingdom
NUTS codeUKM75 - Edinburgh, City of
Internet address(es)Main addresshttps://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA30441
Buyer's addresshttps://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA30441
one.2) Information about joint procurementI.2) Information about joint procurementThe contract involves joint procurement
one.3) CommunicationI.3) CommunicationThe procurement documents are available for unrestricted and full direct access, free of charge, at
https://www.publictendersscotland.publiccontractsscotland.gov.uk/
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://www.publictendersscotland.publiccontractsscotland.gov.uk/
one.4) Type of the contracting authorityI.4) Type of the contracting authorityBody governed by public law
one.5) Main activityI.5) Main activityHealth
Section two: ObjectSection II: Objecttwo.1) Scope of the procurementII.1) Scope of the procurementtwo.1.1) TitleII.1.1) TitleVolunteering Management System for Healthcare Improvement Scotland
Reference numberHIS/2024/826
two.1.2) Main CPV codeII.1.2) Main CPV code48000000 - Software package and information systems
two.1.3) Type of contractII.1.3) Type of contractSupplies
two.1.4) Short descriptionII.1.4) Short descriptionAs part of its transformation programme, Healthcare Improvement Scotland (HIS) is seeking to procure a new Volunteer Management System (VMS) and associated configuration and migration support, plus maintenance and ongoing technical support.
The VMS will form the core automation support for the full volunteering lifecycle and will be implemented as the national solution for managing volunteering across NHS Scotland.
two.1.5) Estimated total valueII.1.5) Estimated total valueValue excluding VAT: £382,000
two.1.6) Information about lotsII.1.6) Information about lotsThis contract is divided into lots: No
two.2) DescriptionII.2) Descriptiontwo.2.2) Additional CPV code(s)II.2.2) Additional CPV code(s)48000000 - Software package and information systems
48100000 - Industry specific software package
72222300 - Information technology services
two.2.3) Place of performanceII.2.3) Place of performanceNUTS codes
UKM - Scotland
Main site or place of performanceAll NHS Health Boards and Special Boards across Scotland.
two.2.4) Description of the procurementII.2.4) Description of the procurement2.3 Scope of Service
Configuration, licensing and ongoing support of a VMS service for the duration of the contract.
Consultancy services to help set up the new service and transition our operation to the new VMS.
The service must be capable of supporting a user base as indicated below:
3 x National Reporter - access to national reports and customisable reporting but only of national data. There is no access to individual volunteer records.
22 x Board Superuser - one for each NHS board. Read-only access to board-wide information (includes local audit trails). Used to provide Board-wide reports and resetting passwords for Board users. Can also be used in situations where a Volunteer Manager is unavailable and access to information is necessary, e.g. emergency situation where an emergency contact must be contacted.
150 x Volunteer Manager - Voluntary Services Managers and other staff within NHS boards who manage volunteers. Only able to enter, access and modify data from their own NHS board.
25 x Volunteer Administrator - Data entry and amendment role. Only able to enter, access and modify data relating to their own NHS board.
25 x Reporter - Access to reporting functions only ? only able to access information from their own NHS board. No volunteer data visible and only general reports are available.
6000 x Volunteers ? able to update their own record, book training, update activity, provide feedback. No visibility of other volunteer records.
The solution will be procured by one legal entity (Healthcare Improvement Scotland) but used by staff and volunteers across NHS Scotland which is a collection of NHS boards that are themselves legal entities.
two.2.5) Award criteriaII.2.5) Award criteriaQuality criterion - Name: Added value / Weighting: 9
Quality criterion - Name: Quality / Weighting: 61
Price - Weighting: 30 
two.2.7) Duration of the contract, framework agreement or dynamic purchasing systemII.2.7) Duration of the contract, framework agreement or dynamic purchasing systemDuration in months24
This contract is subject to renewalYes
Description of renewalsOne (1) twelve (12) month optional extension is available on this agreement.
two.2.10) Information about variantsII.2.10) Information about variantsVariants will be accepted: No
two.2.11) Information about optionsII.2.11) Information about optionsOptions: No
two.2.13) Information about European Union FundsII.2.13) Information about European Union FundsThe procurement is related to a project and/or programme financed by European Union funds: No
Section three. Legal, economic, financial and technical informationSection III. Legal, economic, financial and technical informationthree.1) Conditions for participationIII.1) Conditions for participationthree.1.2) Economic and financial standingIII.1.2) Economic and financial standingMinimum level(s) of standards possibly requiredEconomic and financial standing ? yearly turnover.
The bidder should provide its (?general?) yearly turnover for the last 3 years.
It is a requirement of this contract that bidders hold, or can commit to obtain prior to the commence of any subsequently awarded contract,
the types and levels of insurance indicated below.
Employers (compulsory) liability insurance 2 000 000 GBP minimum.
Public liability insurance 5 000 000 GBP minimum.
three.1.3) Technical and professional abilityIII.1.3) Technical and professional abilityList and brief description of selection criteriaSelection criteria as stated in the procurement documents
Section four. ProcedureSection IV. Procedurefour.1) DescriptionIV.1) Descriptionfour.1.1) Type of procedureIV.1.1) Type of procedureOpen procedure
four.1.8) Information about the Government Procurement Agreement (GPA)IV.1.8) Information about the Government Procurement Agreement (GPA)The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative informationIV.2) Administrative informationfour.2.2) Time limit for receipt of tenders or requests to participateIV.2.2) Time limit for receipt of tenders or requests to participateDate2 December 2024
Local time12:00pm
four.2.4) Languages in which tenders or requests to participate may be submittedIV.2.4) Languages in which tenders or requests to participate may be submittedEnglish
four.2.6) Minimum time frame during which the tenderer must maintain the tenderIV.2.6) Minimum time frame during which the tenderer must maintain the tenderTender must be valid until: 31 March 2025
four.2.7) Conditions for opening of tendersIV.2.7) Conditions for opening of tendersDate2 December 2024
Local time12:00pm
Section six. Complementary informationSection VI. Complementary informationsix.1) Information about recurrenceVI.1) Information about recurrenceThis is a recurrent procurement: No
six.3) Additional informationVI.3) Additional informationThe buyer is using PCS-Tender to conduct this ITT exercise. The Project code is 57004. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343
(SC Ref:779238)
six.4) Procedures for reviewVI.4) Procedures for reviewsix.4.1) Review bodyVI.4.1) Review bodySheriff Court Edinburgh
Edinburgh
EH1
CountryUnited Kingdom
six.4.3) Review procedureVI.4.3) Review procedurePrecise information on deadline(s) for review proceduresThe Authority will notify economic operators who submitted a tender or (where no deselection notification has previously been made) applied to be selected to tender, of its decision to award the Framework Agreement which notification will contain among other information, a summary of the reasons why the economic operators was unsuccessful.
The notification will incorporate a ?standstill period? of a minimum of 10 clear calendar days (or a minimum of 15 if the communication method used is not electronic) between the date on which the Authority dispatches the notice(s) and the date on which the Authority proposes to conclude the relevant Framework Agreement.
The bringing of court proceedings against the Authority during the standstill period will automatically continue the prohibition on entering into the Framework Agreement until the court proceedings are determined, discontinued or disposed of, or the court, by interim order, brings to an end the prohibition.
The remedies that may be awarded by the courts before the Framework Agreement has been entered into include the setting aside of the
decision to award the Framework Agreement to the winning tenderer(s). The bringing of court proceedings against the Authority after the
Framework Agreement has been entered into will not affect the Framework Agreement unless grounds for the imposition of special penalties under the Public Contracts (Scotland) Regulations 2015 can be established. Otherwise the remedies that may be awarded by the courts where the framework agreement has been entered into are limited to the award of damages.
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*Fecha Pub.: 31/10/2024
*Fuente ext: UK
*Enlace ext: https://www.find-tender.service.gov.uk/Notice/035329-2024